Patient-Centered Care and Patient Safety
Patient- and family-centered care places an emphasis on collaborating with patients and families of all ages, at all levels of care, and in all health care settings. At Littleton Regional Healthcare, we recognize our patients as partners. Patients who are actively involved and informed about their care are an essential part of our healthcare team. Families are also an indispensable part of our healthcare team. Family members serve as allies for quality and safety within any health care system. Being in the hospital can be confusing, and at times, overwhelming. Having a family advocate involved in care supports communication and understanding for both patients and caregivers. Many studies confirm that social isolation is actually a health risk factor, and we are working to ensure that hospital and ambulatory care policies and practices do not separate patients and families in care giving and decision-making. We are committed to providing an environment that fosters open communication and questions. We encourage each of our patients, their family members and significant others to speak up about questions and concerns they may have about treatment, illness or wellness options and opportunities. The "Speak Up" program, sponsored by The Joint Commission, urges patients to get involved in their care. This initiative provides simple advice on how you, as the patient, can make your care a positive experience. For more information, download the visit: The Joint Commission to reveiw the Speak Up Campaigns. "Speak Up" brochure.
Performance reports can be found at Medicare.gov
The "Speak Up" program emphasizes the following points: